- 2 + Years of Experience
- 30+ Completed Projects
Product Manager
Professional Skills
my Talent
HTML
Crafting clean and efficient HTML code for stunning web experiences
82%
React
Building responsive and high-performing web applications with React.
90%
CSS
Designing visually captivating websites with advanced CSS techniques.
85%
Digital Marketing (SEO/SEM
Boosting online visibility and engagement through expertly managed SEO/SEM projects
80%
Javascript
Bringing interactivity and dynamic functionality to life with JavaScript
91%
Digital Product Manager
Driving innovation and delivering exceptional digital products as a seasoned Digital Product Manager
95%
Skills
Portfolio
my Cases
Portfolio
Resume
my Story
Education
Software Engineer Immersive ( General Assembly )
Full Stack Developer
2022 - 2023
Mastering the art of full stack development to create seamless and robust web applications from end to end
Management Development Institute of Singapore (MDIS)
Faculty of Design
2006 - 2007
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Experiences
Orfeostory
Project Manager ( Internship )
May 24 - Present
- Led project planning and coordination efforts, ensuring alignment of client requirements with technical capabilities and project timelines.
- Monitored project progress and performance, generating comprehensive reports for stakeholders to track key metrics and milestones.
- Facilitated effective communication and collaboration between clients, development teams, and other stakeholders, ensuring clarity and transparency throughout the project lifecycle.
- Implemented risk management strategies, identifying potential risks and developing mitigation plans to ensure project success.
- Ensured documentation and compliance with industry standards and regulatory requirements, maintaining accurate records and documentation throughout the project lifecycle.
- Provided administrative support, managing project documentation, scheduling meetings, and coordinating logistics to support efficient project execution.
Pixel Mechanics
Senior Web Support
June 2023 - May 2024
- Provided post-project technical and customer support to end-users via ticket, email, and phone, performing first/second level troubleshooting and resolution on reported incidents.
- Escalated incidents to 3rd level resolver when necessary, with all relevant information, and submitted timely updates to customers on the status of outstanding issues within targeted Service Level.
- Collaborated with internal teams to determine proper resolution paths and updated internal databases with information about technical issues and customer discussions.
- Performed HTML, CSS, PHP coding and debugging works, supporting internal projects with web development subtasks.
- Built and maintained knowledgebase, documentation, FAQs, and training guides.
- Achievements: Revamped and Innovated Company’s Website Support Maintenance Package, Developed Company’s Knowledge Base Website, Exceeded Expectations from Boss upon confirmation, Received positive feedback from clients in Company’s Google Business.
Smexy Store
Business Owner
2016 -
2022
2022
- Coordinated order processing and delivery for customers' orders across various e-Commerce platforms like Shopee, Q10, Carousell, Lazada, etc.
- Collaborated with Key Accounts Managers (KAM) on campaigns for e-Commerce Marketplace platforms, analyzing strategies for effective marketing.
- Attended to inquiries, ensuring service quality and customer satisfaction.
- Monitored and managed inventory levels to meet sales forecasts, and managed product listings and promotions for accuracy.
- Achieved an average revenue of 30k+ per year through effective coordination, collaboration, and management of e-Commerce operations.
History
Contact Me
Let’s Talk About Ideas
Address
De Souza Avenue, Verdale
Email
leon.sathyaraj@gmail.com
Phone
+65 9108 4350
Contact Me